Telehealth Solutions
For Veterinary Clinics.

24/7 access to more than 100+ licensed veterinarians via video or text, triaging health and behavior issues back to the clinic.

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What is Pet Vet Connection?

The Pet Vet Connection is a telehealth solution for the animal care industry that provides access to experienced, licensed veterinarians who appropriately triage pet health and behavior concerns through text or video chat back to the veterinary clinic.

Pet parents get 24/7 access to these services that help them determine the seriousness of the issue and provide advice about seeking care at a clinic.

The Pet Vet Connection, founded by Dr. Scott Swetnam, a licensed veterinarian with more than 25 years of experience practicing veterinarian medicine and owning multiple clinics, developed this service to address these industry challenges and offer an innovative solution to help clinics thrive.

“Telehealth services can expand access to veterinary care, support better patient triage, improve clinical outcomes, and benefit patients, animal owners, and the veterinary practice.”

Millennials are More Likely to Pay More for Pet Services (USA Today)

Millennials love their pets a LOT. This is why they’re more likely to pay for pet-centric services,
such as pet day care, dog-friendly restaurants or telehealth solutions.

Pet
Day care

Dog-friendly
Restaurants

Telehealth
Solutions

"To me, it comes down to the question of 'What do pet owners value?' This is important because the answer is not always the same. Some pet owners value economical pet care, others value convenience, while others value quality of care and the relationships a veterinary team provides. As veterinarians, we must decide which of these values we want to bring to the table."

Dr. Darren Taul
Former President, American Animal Hospital Association

Pet Vet Connection
Business Partners

A business solution to provide clients supplemental access to veterinarian care when clinic veterinarians are stretched with availability, whether that’s off hours or when they are caring for in-clinic clients.

Provides clinic clients a valuable resource so that veterinarians and their staff can focus on in-clinic services.

Save Staff Time

Decrease Staff Burnout

Streamlines staff workload to provide optimal service for in-clinic clients, helping relieve stress and improve mental health for veterinary teams.

Additional income from an expanded service offering and the ability to free up time for revenue-generating, in-clinic services.

Increase client and patient experiences

Increase Income Streams

Strengthen Relationships and Retention with Clients

Offering additional timely health advice to clients, as well as a triage service that generates referrals into the clinic for pet parents who have more serious pet issues.

Creating long-term customer loyalty by providing a valuable and convenient extension of your clinic services.

Providing peace of mind to clients when they have a health concern about their pet but are uncertain about the need to discuss it with a veterinarian.

Create Your Own
"Co-Branded"
Service to Offer Patients

Veterinarian clinics can create their own co-branded “Powered by Pet Vet Hotline” telehealth solution with a unique membership portal connected directly to your clinic website to promote as a valuable service to clients.

Get Started

For a product demonstration and to learn more about pricing models, please complete this contact form:

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Telehealth Solutions For Veterinary Clinics.